Terms and conditions

GENERAL PROVISIONS

Welcome to the www.fares24.com website (the “Website”). This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations, and transacting business with travel suppliers. It is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth herein (collectively, the “Terms and Conditions” or “Agreement”).

By accessing, browsing, or using this Website, or by contacting our agents or purchasing or using any of our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these Terms and Conditions, please do not use this Website or book any services through our agents.

The following terminology applies to these Terms and Conditions:

  • “Client”, “You”, and “Your” refer to you, the natural person or legal entity who logs onto this Website and is compliant with the Company’s terms and conditions.
  • “The Company”, “Fares24”, “Ourselves”, “We”, “Our”, and “Us” refer to FARES24, located at 66 W Flagler Street, Suite 900, Miami, FL 33130, licensed under Florida Seller of Travel Registration No. ST#45505.
  • “Party”, “Parties”, or “Us”, refers to both the Client and ourselves.

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, for the express purpose of meeting the Client’s needs in respect to the provision of the Company’s stated services, in accordance with and subject to prevailing laws of the United States of America.

You agree that your use of this Website is subject to all applicable local, state, national, and international laws and regulations. FARES24 reserves the right, in its sole discretion, to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, violation of these Terms and Conditions.

Please be advised that FARES24 acts solely as an intermediary between you and the travel service providers (airlines, hotels, insurance companies, etc.). All bookings are subject to the terms and conditions of the respective travel supplier. We do not guarantee or assume responsibility for the services provided by third parties. Your rights and remedies may be limited by the terms and conditions of those suppliers.

Under no circumstances do we warrant or guarantee the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

By using this Website, you also agree to the mandatory, binding arbitration of any s arising out of or relating to this Agreement, your use of the Website, or any of our services, as further described below under “ Resolution.” YOU AGREE THAT YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE LAWSUIT.

The use of this Website is subject to these Terms and Conditions and our Privacy Policy, which we reserve the right to update at any time without prior notice. Your continued use of this Website constitutes your acceptance of the updated Terms and Conditions.

Conditions to Use

By accessing or using the Site, you acknowledge that you meet the eligibility requirements and agree to the following conditions:

  1. Eligibility: The Site is intended for use only by individuals who are at least 18 years of age (or the age of majority in their jurisdiction) and who have the legal capacity to enter into binding agreements. By using the Site, you represent and warrant that you meet these eligibility criteria. If you do not meet these requirements, you must not access or use the Site.
  2. Lawful Use Only: You agree to use the Site strictly for lawful purposes and in accordance with all applicable laws and regulations, as well as these Terms and Conditions. You are solely responsible for ensuring that your use of the Site is legal and does not violate any law, regulation, or the rights of any third party. Any use of the Site that is not expressly permitted by these Terms and Conditions is prohibited.
  3. Prohibited Conduct: You are expressly forbidden from using the Site in any manner that is fraudulent, abusive, harassing, unauthorized, or otherwise illegal or improper. This includes, without limitation, engaging in any fraudulent transactions or schemes, impersonating any person or entity, misrepresenting your affiliation or the origin of any information, attempting to gain unauthorized access to any portion of the Site or any other systems or networks connected to the Site, or interfering with or disrupting the proper functioning of the Site. Any use of the Site that exploits its services or resources in an unauthorized or unintended manner is strictly prohibited.
  4. Account Suspension and Termination: FARES24 reserves the right to suspend or terminate your user account and/or your access to the Site at any time and without prior notice if you violate these Terms and Conditions or engage in any prohibited conduct. Such suspension or termination may result in the loss of any information or data associated with your account. FARES24 shall not be liable to you or any third party for any termination of your access to the Site, and we may report any violations of law to the appropriate authorities.
  5. Right to Deny Service: FARES24 further reserves the right, in its sole discretion, to refuse service, remove or edit content, or restrict access to the Site for any person, entity, or account at any time and for any reason (or no reason), without prior notice. You agree that FARES24 may, in its sole discretion, bar you from accessing the Site or any portion of it, and that we shall not be obligated to provide any justification or prior warning for such refusal or termination of service.
  6. Use at Your Own Risk: Your use of the Site and any services or content provided through it is entirely at your own risk. The Site is provided on an “as is” and “as available” basis, and to the fullest extent permitted by law, FARES24 disclaims all warranties of any kind (whether express, implied, or statutory) regarding the Site and your use of it. You assume all responsibility for any consequences arising from your use of the Site. This includes any damage to your computer system or device, or loss of data, that results from accessing or using the Site.
  7. Binding Transactions: Any transaction, reservation, purchase, or agreement you make through the Site is intended to be a binding and final obligation. By confirming any transaction on the Site, you acknowledge that you are entering into a legal agreement and commit to fulfill any associated obligations, including payment of all fees and charges incurred. You agree that all orders, bookings, and purchases made via the Site are legally binding and may only be canceled or modified in accordance with these Terms and Conditions or applicable law.
  8. Misuse and Consequences: Any misuse of the Site or violation of these Terms and Conditions is strictly prohibited and may result in civil, administrative, or criminal liability for the responsible user. FARES24 will not be liable for any loss, damage, or harm arising from any user’s misuse of the Site. If you misuse the Site or use it in a manner not permitted by these Terms and Conditions, you will be solely responsible for any consequences, costs, or damages that result. You agree to indemnify and hold harmless FARES24 and its affiliates from any claims, losses, or liabilities arising out of or related to your improper or unlawful use of the Site. FARES24 also reserves the right to take appropriate legal action, including cooperating with law enforcement, in response to any misuse of the Site.

GENERAL RULES AND CONDITIONS

By accessing and using www.fares24.com (the “Website”), you agree to comply with the following general rules and conditions, in addition to all other terms set forth herein:

  1. Compliance with Laws:
    You agree to use this Website and services solely for lawful purposes and in a manner consistent with all applicable local, state, national, and international laws and regulations. You further agree that you will not use the Website in any way that is fraudulent, deceptive, misleading, or otherwise harmful to FARES24, its affiliates, service providers, or other users.
  2. Accurate Information:
    You agree to provide only accurate, current, and complete information when using the Website, including but not limited to when making reservations, purchases, or creating an account. You are solely responsible for maintaining the accuracy of your information and for any consequences that may result from incorrect or incomplete information.
  3. Prohibited Conduct:
    You expressly agree that you will not:
  • Engage in any activity that interferes with or disrupts the operation of the Website or the networks or servers connected to it.
  • Use any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written permission.
  • Attempt to gain unauthorized access to any portion of the Website or any other accounts, systems, or networks connected to the Website.
  • Upload, transmit, or distribute any viruses, malware, or other harmful computer code.
  • Reproduce, duplicate, copy, sell, resell, or exploit for any commercial purposes any portion of the Website without express written permission from FARES24.
  • Misrepresent yourself, your affiliation with any person or entity, or your authority to act on behalf of others.
  1. Reservation of Rights:
    FARES24 reserves the right, but is not obligated, to monitor your use of the Website to ensure compliance with these Terms and Conditions. We may, at any time and without notice, take any action we deem appropriate, including terminating your access to the Website or initiating legal proceedings.
  2. Content Ownership and Use:
    All materials and content displayed on the Website, including but not limited to text, graphics, logos, images, videos, software, and audio, are owned by or licensed to FARES24 and are protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any such materials may violate copyright laws, trademark laws, privacy and publicity laws, and/or communications regulations and statutes.
  3. Links to Third-Party Websites:
    This Website may contain links to websites operated by parties other than FARES24. These links are provided solely for your convenience. FARES24 does not control these third-party websites and is not responsible for their content, policies, or practices. The inclusion of any links does not imply endorsement by FARES24 of the third-party website.
  4. No Agency Relationship:
    Use of this Website does not create any agency, partnership, joint venture, employer-employee, or franchiser-franchisee relationship between you and FARES24.
  5. Limitations of Use:
    You acknowledge and agree that FARES24 may, in its sole discretion and without prior notice or liability, terminate or restrict your access to any part of the Website or Services, for any reason, including without limitation violation of these Terms and Conditions.

INTELLECTUAL PROPERTY

All content included on the www.fares24.com Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, software, and data compilations ( collectively, the “Content”), is the property of FARES24 or its content suppliers and is protected by United States and international copyright, trademark, trade dress, and other intellectual property laws.

  1. Ownership Rights:
    You acknowledge and agree that all right, title, and interest in and to the Website and all Content, features, and functionality (including but not limited to information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by FARES24, its licensors, or other providers of such material and are protected by intellectual property rights.
  2. Permitted Use:
    fFARES24 grants you a limited, non-exclusive, non-transferable, revocable license to access and make personal, non-commercial use of the Website and its Content. You may not download (other than page caching) or modify any portion of the Website without the express written consent of FARES24. This license does not include any resale or commercial use of the Website or its Content; any collection and use of any product listings, descriptions, or prices; any derivative use of the Website or its Content; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
  3. Prohibited Use:
    Except as explicitly authorized by FARES24, you may not:
  • Reproduce, duplicate, copy, sell, resell, or otherwise exploit any Content for any commercial purpose.
  • Modify, create derivative works of, decompile, reverse engineer, or otherwise attempt to derive the source code of any software owned or licensed by FARES24.
  • Use any Content for public or commercial purposes without prior written permission from FARES24.

Any unauthorized use terminates the permission or license granted by FARES24 and may subject you to civil and criminal penalties.

  1. Trademarks:
    The trademarks, service marks, logos, and trade names displayed on the Website (the “Marks”) are registered and unregistered trademarks of FARES24 and/or third parties. Your use of any Marks, or any other Content, without prior written consent from the respective rights holder, is strictly prohibited. Nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Marks without the express written permission of FARES24 or the applicable third party.
  2. User Submissions:
    If you submit or post any content (including but not limited to reviews, feedback, comments, suggestions) to the Website, you grant FARES24 a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You also grant FARES24 the right to use the name that you submit in connection with such content.
  3. Reservation of Rights:
    All rights not expressly granted herein are reserved by FARES24. Any unauthorized use of the Website and its Content will automatically terminate the permissions or licenses granted by FARES24 under these Terms and may subject you to legal action.

TICKETING POLICIES

All ticket purchases made through www.fares24.com (the “Website”) or through FARES24 agents are subject to the following Ticketing Policies, in addition to the Terms and Conditions outlined herein:

  1. Contractual Relationship:
    When you purchase a ticket through FARES24, you enter into a direct contractual relationship with the airline, service provider, or travel supplier offering that service. FARES24 acts solely as an intermediary and is not itself a carrier, hotelier, or travel service provider. All transportation, accommodations, and other services are provided by independent third-party suppliers.
  2. Airfare Rules:
    Each airline or travel supplier establishes its own rules and restrictions regarding fares, schedules, baggage allowances, seat assignments, refunds, changes, and cancellations. By purchasing a ticket through FARES24, you agree to comply with the terms, conditions, and policies imposed by the respective airline or supplier.
  3. Price and Availability:
    All prices are subject to availability and may change at any time prior to booking confirmation. Prices are not guaranteed until full payment has been received and the ticket has been issued. FARES24 is not responsible for any fare increases or availability changes that occur prior to ticket issuance.
  4. Name Accuracy:
    It is your sole responsibility to ensure that the names on all travel documents (including flight tickets) exactly match the names on your government-issued identification or passport. Most airlines prohibit any name changes after ticket issuance, and errors may result in the need to purchase a new ticket at your expense.
  5. E-Tickets:
    All tickets are issued electronically (“e-tickets”). After full payment is received, an e-ticket confirmation will be sent to the email address provided at the time of booking. It is your responsibility to review the confirmation and notify FARES24 immediately of any discrepancies.
  6. Ticketing Deadlines:
    Failure to make full payment or comply with ticketing deadlines established by FARES24 or the airline may result in automatic cancellation of your booking without prior notice.
  7. Changes and Reissues:
    Changes to flight dates, times, routes, or passenger names are subject to airline policies, availability, and applicable change fees and fare differences.
  • FARES24 will charge a service fee in addition to any airline-imposed change fees.
  • Not all tickets are eligible for changes. Certain discounted or promotional fares may be completely non-changeable and non-refundable.
  1. Refunds:
    The ability to obtain a refund, the timing of the refund, and the amount refunded (if any) are governed by the rules of the airline or travel supplier.
  • Many tickets are non-refundable, non-transferable, and non-changeable.
  • FARES24 service fees are non-refundable under any circumstances.
  1. No-Show Policy:
    Failure to show up for any flight segment without prior notice to the airline may result in cancellation of the entire reservation (including return flights) without refund. FARES24 is not responsible for any consequences of no-shows.
  2. Third-Party Payments:
    If a third party is making a payment on your behalf, you acknowledge that you are still responsible for compliance with these Terms and Conditions and any booking terms.
  3. Special Requests:
    Requests for special services (e.g., meal preferences, wheelchair assistance, special seating) are not guaranteed and are subject to airline availability and discretion.
  4. Fraud Prevention:
    FARES24 reserves the right to cancel any booking or require additional verification or documentation if fraudulent, unauthorized, or suspicious activity is suspected. Bookings suspected of fraud may be reported to the appropriate law enforcement agencies.

Fares24 Post-Ticketing Service Fees

At Fares24, we are committed to providing transparent and customer-friendly policies. Below are the service fees applicable after ticket issuance:

Service Economy Class Business Class
International Itinerary Adjustments (changes or refunds requested more than 24 hours after booking, prior to departure) $250 $350
Domestic Itinerary Adjustments (changes or refunds requested more than 24 hours after booking, prior to departure) $150 $250
Quick Cancel – Cancellation within 24 hours of booking (if eligible for refund or changes) $0 $0
Schedule Disruption Support – Rebooking or cancellation due to airline-initiated changes $50 $50
Personalized Assistance – Includes name corrections, refund exceptions, exchange exceptions, or no-shows $75 $150

Currency Conversion: All fees are quoted in USD and will be converted to your local currency at the time of transaction.

  • Refunds: Approved refunds will be credited back to the original payment method. Processing times may vary based on your bank’s policies.

  • No-Show Policy: Failure to check in or board your flight without prior notice is considered a no-show. No-shows may result in the forfeiture of the ticket’s value. Refunds or credits are typically not available.

BAGGAGE ALLOWANCE

By booking a flight through www.fares24.com (the “Website”) or through FARES24 agents, you acknowledge and accept the following policies regarding baggage:

  1. Baggage Policies Are Set by Airlines:
    Each airline independently determines its own baggage policies, including but not limited to the number of bags allowed, weight and size limits, fees for checked or carry-on baggage, and rules for special items (such as sporting equipment, musical instruments, or medical devices). These policies vary widely between airlines, routes, fare classes, and destinations.
  2. Responsibility for Reviewing Baggage Rules:
    It is solely your responsibility to review, understand, and comply with the baggage rules and restrictions established by your airline(s) prior to departure.
  • Baggage allowances printed on your e-ticket, itinerary, or confirmation may not reflect the most current baggage policy of the airline.
  • Airlines reserve the right to amend baggage policies without prior notice.
  1. Additional Baggage Fees:
    Many airlines now charge additional fees for checked baggage, carry-on baggage, or excess baggage. These fees are not included in the base airfare or in any service fees collected by FARES24 unless explicitly stated otherwise.
  • You are responsible for paying all applicable baggage fees directly to the airline at the time of check-in or as required by the airline’s terms.
  • Baggage fees are typically non-refundable.
  1. Overweight, Oversized, and Excess Baggage:
    If your baggage exceeds the airline’s permitted weight or size limits, additional fees may apply. Some airlines may refuse to accept baggage that exceeds their maximum permitted limits.
  2. Connecting Flights and Baggage Transfers:
    If your itinerary includes flights operated by different airlines, or separate tickets, each carrier’s baggage rules and fees may apply independently.
  • Baggage may not be automatically transferred between airlines.
  • You may be required to collect your baggage and re-check it between connecting flights.
  1. Lost, Damaged, or Delayed Baggage:
    FARES24 is not responsible for any lost, delayed, or damaged baggage.
  • Any issues related to baggage loss, delay, or damage must be addressed directly with the operating carrier in accordance with the airline’s terms and applicable international conventions.
  • We recommend purchasing travel insurance that provides coverage for baggage loss, damage, or delay.
  1. Baggage Insurance:
    We strongly encourage all Clients to obtain baggage insurance coverage through a third-party insurer to protect against financial loss resulting from baggage incidents during travel.

TRAVEL SUPPLIERS: RULES AND RESTRICTIONS

When you book travel services through www.fares24.com (the “Website”) or through FARES24 agents, you acknowledge and agree to the following terms regarding travel suppliers:

  1. Independent Travel Suppliers:
    FARES24 acts solely as an intermediary between you and the airlines, hotels, car rental companies, insurance providers, and other independent third-party travel suppliers (collectively, “Travel Suppliers”) providing the travel services and products you purchase.
  • Travel Suppliers are independent contractors and not agents, employees, or representatives of FARES24.
  • Your bookings are subject to the terms and conditions of the applicable Travel Supplier.
  1. Supplier Terms and Conditions:
    Each Travel Supplier has its own terms and conditions governing your reservation and use of their services, including but not limited to policies regarding changes, cancellations, refunds, baggage allowances, loyalty programs, seating, boarding procedures, and travel documentation.
  • It is your responsibility to review and understand the applicable supplier’s terms and conditions before completing a booking.
  • FARES24 is not responsible for the acts, omissions, breaches, or negligence of any Travel Supplier, or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom.
  1. Supplier Modifications and Cancellations:
    Travel Suppliers reserve the right to cancel, reschedule, or otherwise modify their services at their sole discretion, including changes to flight times, routes, aircraft type, amenities, and other details.
  • FARES24 is not responsible for any changes, interruptions, or cancellations initiated by Travel Suppliers.
  • If a Travel Supplier cancels or modifies your service, your rights and remedies will be governed by that supplier’s policies and applicable law.
  1. No Warranty of Supplier Services:
    FARES24 makes no representations or warranties regarding the quality, safety, fitness for purpose, or other attributes of the services provided by Travel Suppliers.
  • We disclaim all liability for any dissatisfaction, service failure, or s you may have with any Travel Supplier.
  1. Travel Supplier Requirements:
    You must comply with all requirements, rules, and restrictions imposed by Travel Suppliers, including but not limited to:
  • Providing accurate passenger information (such as full legal names matching travel documents).
  • Meeting minimum check-in times, boarding gate closure deadlines, and entry/exit requirements for destinations.
  • Adhering to all health, security, customs, and immigration regulations.
  1. Frequent Flyer and Loyalty Programs:
  • Travel booked through FARES24 may not be eligible for frequent flyer points, upgrades, mileage accrual, elite status benefits, or other loyalty program privileges.
  • Eligibility for loyalty benefits is determined solely by the Travel Supplier, and FARES24 cannot guarantee such accrual or recognition.
  1. Service-Specific Terms:
    Certain services (such as codeshare flights, charter flights, or package tours) may involve special terms and limitations beyond those generally applicable to standard scheduled airline service.
  • By booking these services, you agree to the applicable special terms imposed by the Travel Supplier.
  1. Consolidator Fares and Special Contracts:
    FARES24 may offer specially negotiated, discounted, or consolidator fares.
  • Such fares may carry additional restrictions regarding changes, refunds, or upgrades, and may differ from published fares.
  1. Additional Charges:
    Travel Suppliers may impose additional charges, such as fuel surcharges, resort fees, baggage fees, seat selection charges, and other fees that are not included in the base fare.
  • You are responsible for paying any such additional charges directly to the Travel Supplier.

REQUIREMENTS FOR TRAVEL

By purchasing travel services through www.fares24.com (the “Website”) or through FARES24 agents, you acknowledge and agree to the following important requirements for travel:

  1. Travel Documents:
    It is solely your responsibility to ensure that you have in your possession all required travel documents for your journey, including but not limited to:
  • Valid passports
  • Visas
  • Transit visas
  • Health certificates
  • Entry permits
  • Vaccination records
  • Other documentation required by governmental authorities or Travel Suppliers.

Failure to present proper travel documentation may result in denial of boarding, entry refusal, fines, deportation, or other penalties for which FARES24 bears no responsibility.

  1. Passport Validity:
    Many countries require that your passport be valid for a minimum period (e.g., six months) beyond your date of entry.
  • You are responsible for ensuring that your passport meets all applicable requirements.
  • FARES24 is not responsible for informing you of passport or visa requirements.
  1. Visa and Entry Requirements:
    Entry requirements vary by country and may change without notice.
  • It is your responsibility to confirm and obtain the necessary visas (tourist, business, transit, etc.) and other entry documentation well before your travel date.
  • Some destinations may require visas even for brief transits or stopovers.
  • FARES24 is not liable for any refusal of entry or transit, or for any fines, penalties, or travel disruptions resulting from inadequate documentation.
  1. Health and Vaccination Requirements:
    Certain destinations may have mandatory health or vaccination requirements (e.g., COVID-19 vaccination, Yellow Fever certificate).
  • You are responsible for verifying and complying with all health and vaccination requirements for your destinations and transit points.
  • Airlines, government authorities, or immigration officers may deny boarding or entry if you fail to meet applicable health requirements.
  1. Travel Restrictions and Advisories:
    Government authorities may impose travel bans, advisories, restrictions, or additional requirements (such as COVID-19 testing, quarantine, or health declarations) affecting your journey.
  • It is your responsibility to stay informed of all applicable travel advisories, restrictions, and conditions prior to and during your trip.
  • FARES24 does not guarantee that travel will be possible to any destination and is not responsible for any costs or losses resulting from travel disruptions, restrictions, or entry denials.
  1. Minors and Special Travel Requirements:
    Special rules apply to minors traveling alone or with one parent or third parties.
  • You are responsible for understanding and complying with any additional documentation, notarized letters of consent, or custody-related requirements applicable to minor travelers.
  1. Security and Customs Requirements:
    You must comply with all security screening and customs inspection requirements imposed by governmental authorities and airlines.
  • Items prohibited by law, customs regulations, or airline policies must not be carried in your baggage or on your person.
  1. Denied Boarding, Deportation, and Fines:
    If you are denied boarding, refused entry, or deported due to inadequate documentation or failure to meet entry requirements, you assume full responsibility for any resulting fines, penalties, fees, travel expenses, or other losses.
  • No refunds will be issued by FARES24 for any portion of travel that is missed or cancelled due to these circumstances.
  1. Recommendation to Confirm Requirements:
    FARES24 strongly recommends that you:
  • Consult official government and embassy websites for entry and visa requirements.
  • Contact the airline(s) for specific travel document requirements.
  • Obtain professional advice regarding visas, health requirements, and other travel compliance issues.

PAYMENT

By purchasing travel services through www.fares24.com (the “Website”) or through FARES24 agents, you agree to the following Payment terms and conditions:

  1. Full Payment Requirement:
    Unless otherwise expressly stated, full payment is required at the time of booking to secure airline tickets, hotel accommodations, insurance, and other travel services.
  • Your reservation is not confirmed, and no contractual obligation exists between you and FARES24 or the Travel Supplier, until full payment is received and accepted.
  1. Accepted Payment Methods:
    FARES24 accepts payment via major credit cards (Visa, MasterCard, American Express, Discover) and other payment methods as may be offered during the booking process.
  • You represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) used to initiate a transaction.
  1. Authorization and Billing:
    By providing your payment information, you authorize FARES24 and/or its authorized third-party payment processors to charge the full booking amount, including all applicable taxes, fees, and surcharges, to your designated payment method.
  • Your payment method may be billed immediately at the time of booking.
  • FARES24 is not responsible for any bank fees, overdraft charges, or currency conversion fees incurred during processing.
  1. Price Confirmation:
    All prices and availability are subject to change without notice until full payment is received and the ticket or travel service is issued.
  • In rare circumstances where a pricing error occurs, FARES24 reserves the right to correct the error and, if necessary, offer you the option to either cancel the booking for a full refund or proceed with the adjusted price.
  1. Verification of Information:
    All bookings are subject to verification procedures.
  • FARES24 may request additional information or documentation (such as copies of identification, credit card authorization forms, or proof of address) in order to validate payment.
  • Failure to provide requested documentation within the specified time may result in cancellation of your booking.
  1. Third-Party Payments:
    If you are making a payment on behalf of another individual or for multiple travelers, you accept full responsibility for ensuring that all travelers comply with the Terms and Conditions of FARES24 and the applicable Travel Supplier.
  2. Declined Transactions and Payment Failure:
    If your payment is declined or cannot be processed for any reason:
  • Your booking may be automatically canceled.
  • FARES24 shall have no obligation to honor a pending reservation or hold prices for unpaid or failed transactions.
  1. Currency and Pricing:
    All transactions are processed in U.S. Dollars (USD) unless otherwise specified.
  • If you are using a non-U.S. credit card or bank account, your financial institution may charge you currency conversion fees and foreign transaction fees.
  • FARES24 is not responsible for any differences due to currency exchange rate fluctuations or international banking fees.
  1. Payment Security:
    FARES24 uses secure, industry-standard encryption technology to protect your payment information. However, we are not responsible for any unauthorized access or breaches beyond our control.
  2. Chargebacks:
    Initiating a chargeback without a legitimate reason or without first contacting FARES24 to attempt to resolve the issue may result in legal action.
  • You agree not to initiate a chargeback or payment for transactions that have been authorized and services that have been provided according to these Terms.

REFUNDS AND CANCELLATIONS

By purchasing travel services through www.fares24.com (the “Website”) or through FARES24 agents, you acknowledge and agree to the following Refunds and Cancellations policies:

  1. Airline and Travel Supplier Policies Govern:
    All refund and cancellation policies are governed by the rules and restrictions of the airline, hotel, car rental company, insurance provider, or other Travel Supplier providing the service.
  • FARES24 has no authority to override or amend a Travel Supplier’s rules.
  • Any refund requests must comply with the applicable supplier’s terms, including fare rules and refund eligibility.
  1. Non-Refundable Tickets and Services:
    Most airfare products, discounted fares, consolidator fares, and promotional deals sold by FARES24 are completely non-refundable.
  • If a ticket or service is non-refundable, no refund will be available under any circumstances, including illness, no-show, schedule changes, or visa denials.
  1. Cancellation Procedures:
    All cancellation requests must be submitted to FARES24 in writing via email to [email protected] or contact us at 300-000-000-000
  • Cancellations are not effective until confirmed in writing by FARES24.
  • If a refund is approved, it will be processed in accordance with the Travel Supplier’s timeline, which may take 8–16 weeks or longer depending on the supplier.
  1. Service Fees Are Non-Refundable:
  • All service fees charged by FARES24 (including booking, ticketing, processing, change, and cancellation fees) are non-refundable, even if a supplier authorizes a full or partial refund.
  1. Partial Refunds and Penalties:
    If a refund is allowed, the refunded amount may be reduced by airline-imposed penalties, fare differences, administrative fees, and any FARES24 service fees.
  2. Change Fees and Reissue Policies:
  • Changes to travel dates, routes, or names are generally subject to fees imposed by airlines or suppliers, plus FARES24’s service fees.
  • Certain tickets do not allow any changes.
  • Change fees are payable at the time the change request is processed.
  1. Flight Schedule Changes and Cancellations by Airlines:
  • Airlines may change flight schedules, routes, or operating carriers without notice.
  • In cases of involuntary schedule changes (such as cancellation or major rescheduling), FARES24 will assist you in rebooking, but your options are limited by airline policies.
  • Refunds for schedule changes or cancellations by airlines are governed strictly by the respective airline’s policy.
  1. Force Majeure Events:
    In the event of force majeure circumstances (including but not limited to natural disasters, strikes, pandemics, wars, or governmental actions), standard refund policies may not apply, and suppliers may issue credits or vouchers instead of cash refunds.
  2. Travel Insurance Recommendation:
    FARES24 strongly recommends the purchase of travel insurance to protect against unforeseen circumstances that may require cancellation, interruption, or medical care during travel.
  • Insurance claims must be filed directly with the insurer in accordance with the insurer’s terms.
  1. No-Show Policy:
    Failure to cancel a reservation prior to departure, or failure to check in for a scheduled flight or service, may result in a total forfeiture of your ticket or service without refund.
  • “No-Show” passengers are not entitled to refunds or rebooking, unless the supplier’s rules expressly allow otherwise.

CREDIT CARD CHARGEBACKS

By purchasing travel services through www.fares24.com (the “Website”) or through FARES24 agents, you acknowledge and agree to the following policies regarding credit card chargebacks:

  1. Obligation to Resolve s Directly:
    Before initiating any chargeback request with your credit card issuer, you agree to first contact FARES24 at [email protected] to attempt to resolve any s, billing errors, or issues related to your booking.
  • Most concerns can be quickly and amicably resolved without the need for third-party intervention.
  1. Improper Chargebacks Are a Breach of Agreement:
    Initiating a chargeback for services that were provided in accordance with these Terms and Conditions constitutes a breach of this agreement.
  • If you engage in a chargeback without valid cause or fail to first seek resolution with FARES24, you may be held liable for damages, including but not limited to costs, fees, and penalties incurred by FARES24 in contesting the chargeback.
  1. Fraudulent Chargebacks:
    If you file a chargeback claim falsely or fraudulently (i.e., for services you actually received or for reasons inconsistent with the true facts), FARES24 reserves the right to:
  • the chargeback with your issuing bank.
  • Recover any chargeback amount, bank fees, legal fees, collection costs, and administrative costs from you directly.
  • Pursue legal action for breach of contract and fraud.
  1. Chargebacks Related to Travel Supplier Failures:
    You acknowledge that FARES24 acts solely as an intermediary between you and the Travel Suppliers.
  • If a service is disrupted, cancelled, or changed by a supplier (e.g., airline cancellation), your remedies may be governed solely by the supplier’s policies.
  • A chargeback will not be appropriate if the Travel Supplier’s policies or restrictions prohibit a refund and FARES24 has fulfilled its contractual obligations.
  1. Reinstatement of Cancelled Bookings:
    If you initiate a chargeback after travel services have been booked, FARES24 reserves the right to cancel all related reservations and bookings without further notice.
  • You may be held responsible for all resulting costs, penalties, and losses associated with the cancellation.
  1. Consent to Collection Actions:
    You agree that any chargeback that is ruled invalid or unauthorized will be subject to immediate collection actions.
  • FARES24 reserves the right to engage third-party collection agencies or pursue legal action to recover funds owed.

FORCE MAJEURE

FARES24 shall not be held liable for any delay, partial or total non-performance of its obligations under these Terms and Conditions, or any loss, damage, injury, or expense incurred by you, resulting directly or indirectly from acts of God, natural disasters, weather conditions, fire, flood, earthquake, storm, hurricane, tornado, pandemic, epidemic, outbreak of disease, quarantine restrictions, war, acts of terrorism, acts of foreign or domestic enemies, military action, civil unrest, insurrection, riots, labor strikes or s, airline or supplier bankruptcy, mechanical failures, government actions, governmental orders, travel bans, changes in applicable laws or regulations, embargoes, transportation failures, or any other events or circumstances beyond the reasonable control of FARES24 (each a "Force Majeure Event").

  1. Scope of Force Majeure Protection:
    In the occurrence of a Force Majeure Event, FARES24 shall be relieved of its obligations to the extent performance is prevented, delayed, or made impracticable.
  • No refunds or compensation will be provided for services affected by a Force Majeure Event unless required by applicable law or by the Travel Supplier’s own policy.
  • Any alternative remedies will be subject to the policies of the relevant Travel Suppliers, which may include the issuance of credit vouchers or travel credits in lieu of refunds.
  1. Changes and Adjustments Due to Force Majeure:
    FARES24 reserves the right, in the event of a Force Majeure Event, to:
  • Reschedule or rebook travel arrangements where possible.
  • Issue travel credits where appropriate.
  • Charge additional fees for rescheduling or adjustments caused by Force Majeure, where permitted by suppliers.
  1. Responsibility of Client:
    It is your responsibility to ensure that you maintain appropriate travel insurance coverage that protects against risks associated with Force Majeure Events, including coverage for trip cancellation, trip interruption, and medical emergencies.
  2. No Liability for Consequential Loss:
    Under no circumstances shall FARES24 be liable for any indirect, incidental, consequential, special, or punitive damages resulting from or arising in connection with a Force Majeure Event, including but not limited to lost profits, lost revenues, or loss of opportunities.
  3. Acknowledgment of Risk:
    By booking through FARES24, you acknowledge that travel involves inherent risks, including those related to Force Majeure Events, and that you voluntarily assume all such risks.

LIMITATION OF LIABILITY

By using www.fares24.com (the “Website”) and purchasing travel services through FARES24, you acknowledge and agree to the following limitation of liability provisions:

  1. Intermediary Role Disclaimer:
    FARES24 acts solely as an intermediary between you and the Travel Suppliers (airlines, hotels, insurance providers, car rental companies, and others).
  • We do not own, operate, or control any of the services or products offered by third parties.
  • Therefore, FARES24 is not responsible for any acts, omissions, errors, breaches, negligence, or misconduct of any Travel Supplier or any third party.
  1. No Warranty or Guarantee:
    The information, software, products, and services published on the Website may include inaccuracies, errors, or incomplete data.
  • FARES24 does not warrant or guarantee the accuracy, completeness, reliability, timeliness, or fitness for any particular purpose of the content or services provided through the Website.
  • All services and information are provided "as is" and "as available" without warranty of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  1. Exclusion of Liability for Service Failures:
    FARES24 shall not be liable for any losses, damages, injuries, delays, cancellations, disruptions, changes, or failures related to:
  • Airline operations (including schedule changes, overbooking, or missed connections),
  • Hotel accommodations,
  • Car rental services,
  • Tour or activity providers,
  • Government actions,
  • Travel restrictions or entry denials,
  • Natural disasters, weather disruptions, or force majeure events.
  1. Limit on Direct Damages:
    To the fullest extent permitted by applicable law, FARES24’s total cumulative liability for any claims, damages, losses, or causes of action arising out of or relating to your use of the Website or services purchased through FARES24 shall be limited to the amount you paid to FARES24 for the specific service giving rise to such claim.
  2. Exclusion of Indirect, Consequential, and Punitive Damages:
    FARES24 shall not be liable under any circumstances for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to:
  • Loss of profits,
  • Loss of revenues,
  • Loss of data,
  • Loss of goodwill,
  • Business interruption,
    arising out of or in connection with the use, inability to use, or performance of the Website or the services provided, even if FARES24 has been advised of the possibility of such damages.
  1. Client’s Acknowledgment:
    You expressly acknowledge and agree that you assume all risks associated with travel, and that FARES24’s liability is strictly limited as set forth herein.
  2. Jurisdictional Limitations:
    Some states or jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages.
  • In such jurisdictions, some of the above disclaimers, exclusions, or limitations may not apply to you, and our liability shall be limited to the maximum extent permitted by applicable law.

INDEMNIFICATION

By using www.fares24.com (the “Website”) and/or purchasing services through FARES24, you agree to defend, indemnify, and hold harmless FARES24, its affiliates, subsidiaries, officers, directors, employees, agents, licensors, and suppliers (collectively, the “Indemnified Parties”) from and against any and all claims, demands, causes of action, liabilities, losses, expenses, damages, fines, penalties, costs, or fees (including reasonable attorneys’ fees and court costs), arising out of or relating to:

  1. Breach of Agreement:
    Your violation or breach of these Terms and Conditions or any agreement entered into with FARES24.
  2. Violation of Law or Rights:
    Your violation of any law, regulation, or rights of any third party, including but not limited to intellectual property rights, privacy rights, or contractual rights.
  3. Use of the Website or Services:
    Your misuse, unauthorized use, or prohibited use of the Website or any services purchased through FARES24, including but not limited to:
  • Fraudulent transactions,
  • Unauthorized bookings,
  • Misrepresentations,
  • Submissions of false or misleading information.
  1. s with Travel Suppliers:
    Any , complaint, litigation, or claim between you and any Travel Supplier, including but not limited to airlines, hotels, car rental agencies, or insurance providers, arising out of or relating to services provided by the Travel Supplier.
  2. Chargebacks or Payment s:
    Any chargeback initiated by you or on your behalf that is ultimately rejected, reversed, or found to be invalid, including the costs incurred by FARES24 to contest or respond to the chargeback.
  3. Force Majeure Events:
    Any additional costs, damages, or liabilities resulting from your failure to obtain appropriate travel insurance or otherwise protect yourself against risks arising from force majeure events.
  4. Acts or Omissions:
    Any acts or omissions committed by you that result in injury, loss, or damage to any person or entity.

Defense and Cooperation:

You agree that FARES24 shall have the right, but not the obligation, to assume the exclusive defense and control of any matter subject to indemnification by you.

  • You further agree to fully cooperate with FARES24 in asserting any available defenses.

Survival:

Your obligations under this Indemnification section shall survive the termination of your use of the Website or services and/or your relationship with FARES24.

DISPUTE RESOLUTION

By using www.fares24.com (the “Website”) and/or purchasing services from FARES24, you agree that any s arising out of or relating to these Terms and Conditions, your use of the Website, the services provided by FARES24, or any dealings with our customer service representatives, shall be resolved exclusively according to the following terms:

  1. Governing Law:
    These Terms and Conditions, and any s arising out of or relating to them, shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.
  2. Mandatory Arbitration:
    Any , controversy, or claim arising out of or relating to your use of the Website, services provided by FARES24, or these Terms and Conditions (including their interpretation, breach, termination, or validity) shall be finally resolved by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules.
  • Arbitration shall take place in Miami-Dade County, Florida, United States.
  • The arbitration shall be conducted by a single arbitrator.
  • The language of the arbitration shall be English.
  1. Waiver of Jury Trial:
    YOU EXPRESSLY WAIVE YOUR RIGHT TO A TRIAL BY JURY in any court proceeding related to any under these Terms and Conditions.
  2. Class Action Waiver:
    All claims must be brought on an individual basis and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.
  • The arbitrator shall not have authority to combine or aggregate claims, conduct class arbitration, or award class-wide relief.
  1. Arbitration Costs:
    Each party shall be responsible for their own arbitration costs and legal fees, except as may be otherwise provided in the AAA rules or required by applicable law.
  • However, the arbitrator may award costs and fees to the prevailing party in appropriate circumstances.
  1. Injunctive Relief:
    Notwithstanding the foregoing, either party may seek interim or preliminary injunctive relief in a court of competent jurisdiction in Miami-Dade County, Florida, necessary to protect its rights or property pending final resolution of the through arbitration.
  2. Enforceability:
    If any portion of this Dispute Resolution provision is found to be unenforceable, the remaining provisions shall still be enforceable.
  3. Opt-Out Option:
    You have the right to opt-out of the agreement to arbitrate by sending written notice to FARES24 at [email protected] within 30 days of your first use of the Website or purchase of services.
  • The opt-out notice must clearly state your name, address, email address, and the intention to opt-out of arbitration.
  • If you opt-out, both you and FARES24 agree to resolve any exclusively in the courts located within Miami-Dade County, Florida.

CHARGEBACK RESOLUTION AND SERVICE REINSTATEMENT

  • Chargeback Outcome and Administrative Implications

In the event that a chargeback is initiated by the customer and subsequently resolved in the customer’s favor, and where the associated travel service (including but not limited to flight segments, bookings, or other scheduled services) remains unused, the continuation of service shall be subject to specific conditions outlined in this section.

  • Reinstatement of Service Following a Chargeback

Should the customer wish to continue using the booked service after a chargeback has been resolved in their favor, they will be required to:

Repay the original amount that was subject to the chargeback; and

Pay a service reinstatement fee of up to $1,000 to cover the administrative, processing, and dispute-handling costs incurred during the chargeback process.

Only upon full receipt of both the repaid amount and the reinstatement fee will the service be restored or permitted to continue.

  • Unused Services and Conditional Cancellation

The reinstatement fee shall apply only to travel services that remain unused at the time the chargeback is adjudicated. If the customer does not elect to repay the original amount and the applicable fee, the remaining services may be automatically cancelled without further notice.

  • Purpose of Reinstatement Fee

The reinstatement fee is not a penalty but a reflection of third-party processing costs, administrative overhead, and financial risk resulting from the chargeback procedure. This fee is applied only in cases where a chargeback is resolved in the customer’s favor and the customer requests continued use of the service.

RELATED LEGISLATION

By using www.fares24.com (the “Website”) and/or purchasing services from FARES24, you acknowledge and agree that your use of the Website and any services provided are subject to, and shall be conducted in compliance with, all applicable international, federal, state, and local laws, regulations, rules, treaties, and conventions, including but not limited to:

  1. U.S. Travel and Consumer Protection Laws:
    All travel transactions conducted through FARES24 are subject to the regulations of the United States Department of Transportation (DOT), the Federal Aviation Administration (FAA), and other relevant U.S. authorities overseeing travel and consumer protection.
  • FARES24 is registered with the State of Florida as a Seller of Travel, Registration No. ST#45505.
  1. Export Control and OFAC Compliance:
    The services offered by FARES24 are subject to U.S. export control laws and regulations, including those enforced by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC).
  • Travel services cannot be provided to individuals or entities listed on OFAC’s Specially Designated Nationals (SDN) List or to destinations subject to U.S. sanctions or embargoes.

  1. Customs, Immigration, and Health Requirements:
    You are solely responsible for complying with all applicable customs, immigration, entry documentation, vaccination, and health requirements for the destination country or countries, as required by national and international law.

  2. Privacy and Data Protection Laws:
    FARES24 processes personal data in compliance with applicable data protection and privacy laws, as outlined in our Privacy Policy.

  3. Prohibition of Illegal Activity:
    You agree not to use the Website or FARES24’s services for any unlawful purpose, including but not limited to fraud, money laundering, terrorist financing, or human trafficking.

  4. Cooperation with Authorities:
    You acknowledge that FARES24 may cooperate with law enforcement, government authorities, or court orders requesting or directing the disclosure of information related to your use of the Website or our services.

  5. International Conventions Governing Air Travel:
    International travel by air booked through FARES24 may be subject to important international treaties that govern the rights and liabilities of passengers and airlines, including but not limited to:

    • Montreal Convention (1999):
      Governs airline liability for death, injury, delay, baggage loss, or damage during international carriage. Liability is limited under the Convention.
    • Warsaw Convention (1929) and Its Amendments:
      Where the Montreal Convention does not apply, the Warsaw Convention may govern certain aspects of international air carriage, also limiting the carrier’s liability.
    • European Union Regulation (EC) No 261/2004:
      Establishes rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays, applicable to flights departing from the EU or operated by EU carriers.

  6. Limitations of Liability Under International Laws:
    You acknowledge that:

  • The contracts of carriage entered into with airlines are subject to these international conventions and regulations, which may limit the carrier’s liability for bodily injury, death, delay, loss, or damage to baggage.
  • Claims for compensation or damages must be directed to the airline or Travel Supplier responsible for your transportation, in accordance with the applicable laws and treaties.
  • FARES24 acts solely as an intermediary and shall not be liable for claims governed by the Montreal Convention, the Warsaw Convention, Regulation (EC) No 261/2004, or any similar international or national laws.

NOTICE OF CONTRACT TERMS INCORPORATED BY REFERENCE

When you purchase travel services through www.fares24.com (the “Website”) or through FARES24 agents, you acknowledge and agree that your transportation and related services are subject to the terms and conditions of carriage, rules, regulations, and policies of the applicable Travel Suppliers (including airlines, hotels, car rental companies, insurance providers, and others), which are hereby incorporated into your agreement with FARES24 by reference.

  1. Supplier Contracts of Carriage:
    Your travel is governed by the terms of the individual carriers’ contracts of carriage or service agreements, which establish important rules and limitations regarding:
  • Cancellations and changes to reservations,
  • Refunds and rebookings,
  • Checked and carry-on baggage rules,
  • Limits on carrier liability for bodily injury, death, baggage loss, or delay,
  • Boarding and security screening procedures,
  • Denial of boarding due to overbooking or other reasons.
  1. Availability of Terms:
    Each Travel Supplier’s rules, conditions, and policies are available for inspection upon request and are typically accessible via the supplier’s official website.
  • Airlines are required under U.S. Department of Transportation regulations to make their full conditions of carriage available to the public.
  1. Responsibility to Review:
    You are solely responsible for reviewing and understanding the applicable Travel Supplier’s terms before completing your booking and prior to the date of travel.
  • By proceeding with a booking, you expressly agree to be bound by all applicable supplier terms and conditions in addition to these FARES24 Terms and Conditions.
  1. No Authority to Amend Supplier Rules:
    FARES24 does not have the authority to modify, override, or waive any rules, restrictions, or terms established by Travel Suppliers.
  • In the event of any conflict between these Terms and Conditions and a Travel Supplier’s policies, the supplier’s policies shall govern with respect to the specific transportation or service at issue.
  1. Incorporated Laws and Conventions:
    Your travel may also be subject to international treaties such as the Montreal Convention, the Warsaw Convention, or Regulation (EC) No 261/2004, as described in the Related Legislation section above.
  • These laws and treaties are deemed incorporated into your travel agreement where applicable and may limit the liability of Travel Suppliers.

PROHIBITED ITEMS

By using www.fares24.com (the “Website”) and purchasing travel services through FARES24, you acknowledge and agree to comply with all applicable laws, airline regulations, and security policies regarding prohibited items in your baggage or on your person during travel.

  1. Compliance with Transportation and Security Laws:
    You are solely responsible for ensuring that you do not carry any items that are prohibited by:
  • The U.S. Transportation Security Administration (TSA),
  • The International Air Transport Association (IATA),
  • U.S. Customs and Border Protection (CBP),
  • Applicable foreign customs and aviation authorities,
  • The airline(s) or Travel Supplier(s) providing your services.
  1. Categories of Prohibited Items Include but Are Not Limited To:
  • Explosives, fireworks, flares, and incendiary devices,
  • Flammable liquids, solids, and compressed gases,
  • Firearms, ammunition, and weapons of any kind (unless properly declared and permitted under airline and legal regulations),
  • Chemical and toxic substances, including acids, poisons, and radioactive materials,
  • Lithium batteries and other hazardous electronic components that exceed safe transport limits,
  • Perishable goods not allowed by customs regulations,
  • Illegal drugs, controlled substances, or paraphernalia associated with illegal drug use,
  • Sharp objects (such as knives, scissors, or box cutters) unless properly packaged and stored in checked luggage,
  • Other items identified by airlines, TSA, international regulators, or local authorities as dangerous or restricted.
  1. Responsibility for Understanding Restrictions:
    It is your sole responsibility to check with your airline(s) and applicable authorities for the most current list of prohibited items prior to travel.
  • Each airline or country may have unique and specific prohibitions or restrictions based on destination, type of flight (domestic or international), and travel regulations.
  1. Consequences of Carrying Prohibited Items:
    If you attempt to board an aircraft with prohibited items, you may face serious consequences, including but not limited to:
  • Confiscation of the item(s),
  • Denied boarding,
  • Fines or penalties imposed by transportation authorities,
  • Criminal prosecution or arrest,
  • Cancellation of your reservation without refund.
  1. Additional Screening:
    You may be subject to additional security screening if you are found carrying restricted or suspicious items, even if inadvertently.
  • Screening delays or detentions caused by possession of prohibited items are solely your responsibility, and FARES24 shall bear no liability for any missed flights, connections, or travel disruptions.
  1. Duty to Declare Certain Items:
    Some restricted items (such as firearms, sporting ammunition, or specialty medical equipment) may be permitted if properly declared to the airline or authorities in advance and transported in compliance with applicable procedures.
  2. Recommendation:
    FARES24 strongly recommends reviewing TSA and airline guidelines prior to each trip and contacting your carrier directly if you are unsure whether an item is permitted.

TRAVEL INSURANCE

By purchasing travel services through www.fares24.com (the “Website”) or through FARES24 agents, you acknowledge and agree to the following provisions regarding travel insurance:

  1. Recommendation to Purchase Insurance:
    FARES24 strongly recommends that all Clients purchase comprehensive travel insurance that provides coverage for:
  • Trip cancellation and interruption,
  • Medical expenses and emergency medical evacuation,
  • Baggage loss, damage, or delay,
  • Travel delays and missed connections,
  • Personal liability,
  • Natural disasters, pandemics, strikes, or other unforeseen events.

Travel insurance can help protect your financial investment and provide valuable support during emergencies or unexpected travel disruptions.

  1. Client Responsibility:
    You are solely responsible for evaluating your personal insurance needs and purchasing appropriate coverage prior to travel.
  • The purchase of travel insurance is optional, but strongly advised.
  1. Third-Party Insurance Providers:
    Travel insurance policies may be offered through third-party insurance providers that are independent from FARES24.
  • Any insurance policy you purchase is subject to the terms, conditions, exclusions, and coverage limits of the issuing insurer.
  • FARES24 is not responsible for the coverage, performance, obligations, or acts of any insurance company.
  1. Claims and s:
    All claims for reimbursement, coverage, or assistance must be filed directly with the travel insurance provider according to their procedures.
  • FARES24 is not involved in the processing or adjudication of insurance claims.
  • You agree that FARES24 shall not be liable for any denial of coverage or any s between you and an insurance provider.
  1. Coverage Limitations:
    Travel insurance policies typically contain important limitations and exclusions.
  • Coverage may not extend to all risks, and certain events, such as pre-existing medical conditions, pandemics, or acts of war, may be excluded.
  • It is your responsibility to carefully review your policy documents and understand what is and is not covered.
  1. Force Majeure and Supplier Default:
    In the event of a Force Majeure event or Travel Supplier bankruptcy, travel insurance may be your only means of recovering certain costs.
  • FARES24 encourages you to obtain a policy that offers Supplier Default Protection, where available.
  1. Failure to Purchase Insurance:
    If you elect not to purchase travel insurance, you acknowledge and agree that you assume all risk of financial loss arising from trip cancellations, interruptions, medical emergencies, and other events beyond your control.
  • FARES24 shall not be liable for any losses that could have been covered by a travel insurance policy.

DISCOUNT COUPONS

From time to time, FARES24 may offer promotional codes, discount coupons, or special offers (collectively, “Coupons”) that may be applied toward purchases made through www.fares24.com (the “Website”) or through FARES24 agents, subject to the following terms and conditions:

  1. Limited Availability:
    Coupons are offered at the sole discretion of FARES24 and may be limited in quantity, scope, and availability.
  • FARES24 reserves the right to modify, suspend, or terminate any Coupon promotion at any time without prior notice.
  1. Application of Coupons:
    Coupons must be applied at the time of booking and cannot be retroactively applied to existing reservations.
  • Coupons may be applied only once per transaction unless explicitly stated otherwise.
  • Coupons may not be combined with other promotions, discounts, or special offers unless specifically allowed.
  1. Eligibility Restrictions:
    Certain Coupons may be restricted to specific:
  • Travel dates,
  • Destinations,
  • Airlines or suppliers,
  • Fare classes,
  • Minimum purchase amounts.

Please review the terms and conditions attached to each Coupon carefully before attempting to redeem it.

  1. Non-Transferable and No Cash Value:
    Coupons have no cash value, cannot be exchanged for cash or credit, and are non-transferable unless otherwise explicitly stated.
  2. Expiration Dates:
    Each Coupon will have a clearly stated expiration date.
  • Expired Coupons will not be honored under any circumstances, and no extensions will be granted.
  1. Misuse and Fraud:
    FARES24 reserves the right to cancel any booking or deny application of any Coupon in cases of:
  • Misuse,
  • Abuse,
  • Fraudulent activity,
  • Suspicious or unauthorized use.

If a Coupon is applied improperly, FARES24 may adjust the booking amount or cancel the reservation without further obligation to the Client.

  1. Changes to Bookings:
    If changes are made to a booking where a Coupon was applied:
  • The original discount may no longer apply,
  • Additional charges may be assessed according to the new fare rules and pricing.
  1. Right to Refuse Service:
    FARES24 reserves the right to refuse or revoke the use of any Coupon if it determines, in its sole discretion, that the Client has violated these Terms and Conditions or has otherwise engaged in prohibited or inappropriate conduct.

SUPPORT PLAN

FARES24 may offer optional service packages known as “Support Plans” (the “Plans”), which provide Clients with additional services and benefits beyond standard booking assistance. The purchase and use of any Support Plan are subject to the following terms:

  1. Optional Purchase:
    Support Plans are offered as an optional upgrade at the time of booking or shortly thereafter.
  • Clients are under no obligation to purchase a Support Plan to complete a reservation through FARES24.
  1. Scope of Services:
    Support Plans may include, but are not limited to:
  • Priority customer service,
  • Enhanced flexibility for changes and cancellations,
  • Reduced service fees for modifications,
  • Assistance with schedule changes,
  • Special access to travel credits, future discounts, or other benefits.

The specific features and benefits of a Support Plan will be described at the time of purchase.

  1. Non-Refundable:
    Support Plan fees are non-refundable once purchased, even if:
  • The underlying reservation is cancelled,
  • Travel is interrupted or affected by force majeure events,
  • The Plan services are not utilized by the Client.
  1. Non-Transferable:
    Support Plans are associated with the specific booking or traveler(s) for which they were purchased.
  • They may not be transferred to other bookings, travelers, or transactions without FARES24’s prior written consent.
  1. Limitations and Conditions:
    Certain Support Plan benefits may be subject to additional conditions, such as:
  • Advance notice requirements for change requests,
  • Limitations on eligible fare types or airlines,
  • Supplier-specific restrictions beyond FARES24’s control.
  1. Supplier Terms Prevail:
    While Support Plans offer added value through FARES24, all bookings remain subject to the rules and restrictions of the underlying Travel Supplier (e.g., airline, hotel, or car rental agency).
  • FARES24 cannot override or waive supplier-imposed penalties, fare rules, or change/cancellation policies even where a Support Plan is purchased.
  1. Modification and Cancellation by FARES24:
    FARES24 reserves the right to modify the terms, benefits, availability, or pricing of Support Plans at any time without prior notice.
  • If a Support Plan becomes unavailable due to FARES24’s actions, the Client may be offered a comparable benefit or a refund of the Support Plan fee at FARES24’s sole discretion.
  1. Client Responsibility:
    It is the Client’s responsibility to understand the specific inclusions, limitations, and conditions of the selected Support Plan prior to purchase.

CANCEL FOR ANY REASON (CFAR) PLAN

FARES24 may offer an optional Cancel for Any Reason (CFAR) Plan to provide Clients with greater flexibility and peace of mind. The CFAR Plan is subject to the following terms and conditions:

  1. Eligibility:
    The CFAR Plan must be purchased at the time of booking or within a specified period thereafter, as stated in the offer.
  • Not all fare types or itineraries are eligible.
  • Availability is limited and may be withdrawn at any time.
  1. Cancellation Window:
    To qualify for CFAR benefits, the Client must cancel their reservation no later than 48 hours prior to the original scheduled departure.
  • Cancellations made within 48 hours of departure are not eligible for any refund under the CFAR Plan.
  1. Refund Type:
    Refunds under the CFAR Plan may be provided as:
  • A partial cash refund (e.g., up to 75% of the ticket value), or
  • A travel credit for future use through FARES24.
    Refund method depends on the specific terms stated at the time of CFAR purchase.
  1. Service Fees and Restrictions:
  • The CFAR Plan fee is non-refundable.
  • FARES24 service fees are excluded from CFAR refunds.
  • CFAR does not apply to no-show passengers or to airline-initiated cancellations (which follow airline refund policies).
  1. How to Use:
    Clients must notify FARES24 in writing at [email protected] to cancel under the CFAR Plan.
  • Requests must include full booking details and be submitted within the cancellation window.

TRAVEL PROTECTION PLAN

The Travel Protection Plan is an optional service offered by FARES24 that provides Clients with additional safeguards against common travel risks. This Plan is distinct from third-party insurance policies and is governed by the following terms:

  1. Coverage Scope:
    The Plan may provide assistance and reimbursement for:
  • Trip delays and interruptions,
  • Missed connections due to airline delays,
  • Baggage loss or delay,
  • Select medical emergencies during travel.
  1. Not an Insurance Policy:
    The Travel Protection Plan is a service-based product, not a licensed insurance product.
  • Coverage is limited and subject to exclusions stated at the time of purchase.
  • It is intended to provide logistical and financial assistance on a case-by-case basis and does not replace formal travel insurance.
  1. Claims Process:
    Clients must report qualifying events within 48 hours by contacting FARES24 at [email protected].
  • Supporting documentation (e.g., receipts, airline confirmation of delay, medical certificates) may be required to process a claim.
  1. Limitations:
  • The Travel Protection Plan does not apply to pre-existing medical conditions, force majeure events, or cancellations initiated by the Client (unless paired with a CFAR Plan).
  • Benefits may be capped based on the fare class, Plan level, and specific terms disclosed at the time of purchase.
  • This Plan is not valid on bookings made with non-participating carriers or suppliers.

PRICE DROP PROTECTION

Price Drop Protection is an optional service offered by FARES24 that allows eligible Clients to receive a partial refund or travel credit if the airfare for the exact same itinerary drops within 24 hours after booking. The following terms apply:

  1. Eligibility and Timeframe:
  • Price Drop Protection is available only for qualifying fare types purchased through FARES24.
  • The lower fare must be found within 24 hours of the original booking confirmation.
  • The Client must have purchased the Price Drop Protection at the time of booking.
  1. Claim Submission:
    To request a refund under Price Drop Protection, the Client must submit a written claim to [email protected] that includes:
  • A clear screenshot or proof of the lower fare,
  • Matching itinerary details (same airline, travel dates, times, route, class of service, and fare conditions), and
  • The original booking confirmation number.
  1. Refund Type:
    Upon approval, eligible refunds may be issued in one of the following forms:
  • A partial refund to the original method of payment, or
  • A FARES24 travel credit to be used within 12 months from the date of issue.
    The refund method will be determined at the discretion of FARES24 based on the fare type and conditions of the supplier.
  1. Limitations and Exclusions:
  • The lower fare must be publicly available and bookable at the time of claim submission.
  • Price Drop Protection does not apply to private fares, flash sales, loyalty redemptions, or fares that cannot be booked through FARES24.
  • Only one Price Drop Protection claim may be submitted per booking.
  1. Discretionary Approval:
    FARES24 reserves the right to verify any claim and may reject requests that are inaccurate, incomplete, or do not meet eligibility criteria.

FARES24 FLEX

The FARES24 FLEX is an optional upgrade offered by FARES24 that provides Clients with greater flexibility to change their travel plans with reduced or waived change penalties. This option is available on select fare types and is governed by the following terms:

  1. Eligibility:
  • The FARES24 FLEX upgrade must be selected at the time of booking.
  • Not all airlines or fare classes are eligible.
  • Availability is limited and may be withdrawn without notice.
  1. Change Flexibility:
  • One (1) free date or time change is permitted per passenger.
  • Fare difference still applies if the new fare is higher than the original.
  • Additional changes beyond the first may incur airline penalties and FARES24 service fees.
  1. Deadline for Changes:
  • All change requests must be submitted at least 24 hours before the original scheduled departure.
  • Changes requested within 24 hours of departure are not guaranteed and may be subject to airline approval or fees.
  1. Airline Conditions Apply:
  • All travel remains subject to the fare rules and conditions of the operating airline.
  • Some low-cost or basic economy fares may have strict restrictions, even with the FARES24 FLEX upgrade.
  1. No Refund Guarantee:
  • The FARES24 FLEX allows for changes but does not make the ticket refundable unless explicitly stated.
  • If you wish to cancel your trip, standard airline cancellation policies apply unless you have also purchased a Refundable Booking or CFAR Plan.
  1. Non-Transferable:
  • The FARES24 FLEX benefit applies only to the originally named passenger(s) and is not transferable to others.

AUTOMATIC CHECK-IN

FARES24 offers an optional Automatic Check-In service to simplify the pre-departure process for travelers. When enabled, this service allows FARES24 to check you in online on your behalf with the operating airline. The service is governed by the following terms:

  1. Eligibility and Availability:
  • Automatic Check-In is only available for participating airlines that support online check-in.
  • Some low-cost carriers, charter airlines, and certain international flights may not qualify.
  1. Client Responsibilities:
    To use this service, the Client must provide accurate and complete information, including:
  • Full legal name matching the passport or ID,
  • Passport details (if required),
  • Frequent flyer numbers (if applicable),
  • Special seating requests or mobility needs (optional).
  1. Timing:
    FARES24 will attempt to check you in as soon as the airline’s online check-in window opens (usually 24 to 48 hours prior to departure).
  • Timing is subject to airline systems and limitations.
  • Successful check-in is not guaranteed in all cases.
  1. Boarding Pass Delivery:
  • If check-in is successful, your boarding pass (or confirmation of check-in) will be sent via email.
  • It remains your responsibility to print or download your boarding pass and ensure you arrive at the airport with all necessary documents.
  1. Limitations:
  • FARES24 cannot check in travelers who require in-person verification (e.g., visa checks, unaccompanied minors, certain group travel bookings).
  • The service does not override airline policies or airport security procedures.
  • If automatic check-in fails, the Client is responsible for checking in manually.
  1. Disclaimer:
    FARES24 is not liable for missed flights, denied boarding, or penalties resulting from inaccurate information provided by the Client or airline system errors. Clients should always verify check-in status before arriving at the airport.

REFUNDABLE BOOKING

The Refundable Booking option is an upgrade available for select fare types that allows Clients to receive a refund if their travel plans change. This option is subject to the following terms and conditions:

  1. Eligibility and Purchase:
  • The Refundable Booking option must be selected and paid for at the time of booking.
  • Not all flights or fare classes qualify for refundable options.
  • Availability may vary by airline, route, and travel date.
  1. Refund Conditions:
  • If eligible, refunds may be issued to the original form of payment or as travel credit, depending on the airline’s rules.
  • Some fare types may be partially refundable, with cancellation penalties applied by the airline.
  • Refundable Booking does not override airline-specific cancellation or no-show policies.
  1. Cancellation Notice:
  • Cancellations must be requested by the Client in writing to [email protected] before the original departure time.
  • No-shows are typically not eligible for refunds, even with a Refundable Booking.
  1. Service Fees:
  • FARES24 service and support fees are non-refundable.
  • Airline cancellation fees, if any, will be deducted from the refund unless the fare specifically states "fully refundable."
  1. Processing Time:
  • Refund processing timelines depend on the airline and may take up to 6–12 weeks or longer.
  • FARES24 will assist in facilitating the refund process but is not responsible for delays caused by suppliers.
  1. Limitations:
  • Refundable Booking does not apply to promotional fares, non-refundable classes, or basic economy fares unless specifically stated.

ADDITIONAL BAGGAGE

FARES24 may offer Clients the option to pre-purchase additional baggage allowance during or after booking. This service is subject to the following terms:

  1. Availability:
  • Additional baggage services are available only for participating airlines and specific fare classes.
  • The option to purchase may vary depending on the airline, destination, and route.
  1. Pre-Purchase Discount:
  • Clients who add extra baggage at the time of booking or in advance may receive lower rates than those charged at the airport.
  • Prepaid baggage must match the airline’s size and weight limits as specified in their baggage policy.
  1. Non-Refundable:
  • Fees paid for additional baggage are non-refundable, even if the Client later decides not to check extra baggage or cancels the flight.
  • Exceptions may apply only if the airline cancels the flight or issues a full refund on the base fare.
  1. Changes and Transfers:
  • Changes to baggage (e.g., increasing weight, adding more pieces) may require a new payment.
  • Baggage purchases are non-transferable between passengers or flights unless explicitly allowed by the airline.
  1. Airline Authority:
  • All baggage services are governed by the airline’s own policies.
  • FARES24 does not guarantee that all pre-purchased baggage will be honored if the airline makes changes to your booking or itinerary.
  1. Excess or Oversized Baggage:
  • If the actual baggage exceeds the airline’s stated allowance (by weight or size), additional fees may still apply at the airport.
  • Clients are responsible for confirming all requirements directly with the airline before departure.

FARES24 SELECT

FARES24 may offer Clients the opportunity to purchase or enroll in FARES24 Select, a premium discount and perks program designed to deliver savings and enhanced services on future bookings. Participation in the FARES24 Select program is subject to the following terms:

  1. Membership Basis:
  • FARES24 Select is a paid membership that grants access to exclusive discounts, promotional fares, and service fee reductions.
  • Specific benefits and terms of use will be clearly disclosed at the time of purchase or enrollment.
  1. Validity and Expiration:
  • FARES24 Select is typically valid for a period of 12 months from the date of activation unless otherwise stated.
  • Unused discounts or benefits automatically expire at the end of the validity period.
  1. Non-Transferable:
  • Membership is non-transferable and valid only for the registered Client.
  • It may not be gifted, exchanged, or assigned to another person.
  1. Usage Limits:
  • Some offers or benefits may be subject to usage limits or applicable only on certain fare types or routes.
  • Clients are responsible for understanding and complying with all usage restrictions.
  1. No Cash Value:
  • FARES24 Select has no cash value and is not redeemable for credit or refund if unused.
  1. Program Modification or Termination:
  • FARES24 reserves the right to modify, suspend, or terminate the FARES24 Select program at any time.
  • In such cases, FARES24 may, at its discretion, issue a prorated refund or credit based on unused benefits.
  1. Exclusions:
  • Some suppliers, routes, or promotional fares may be excluded from Select eligibility.

DISCLAIMER REGARDING BLOG CONTENT AND FIGURES

All content published by FARES24 through its blog, newsletters, social media, or editorial platforms (collectively, the “Content”), including but not limited to articles, travel tips, charts, infographics, customer testimonials, pricing insights, or flight statistics, is provided for general informational purposes only.

  1. No Legal or Professional Advice:
  • The Content does not constitute professional legal, financial, immigration, medical, or travel advice.
  • You should not rely solely on this information to make critical travel or business decisions. Always consult relevant authorities or professionals for specific guidance.
  1. Accuracy and Currency:
  • While FARES24 strives to ensure the information is accurate and up to date, we do not warrant the completeness, timeliness, or reliability of any data or statements.
  • Travel conditions, airline policies, prices, and regulations may change without notice.
  1. Illustrative Purposes Only:
  • Any figures, charts, or case studies presented in our Content are illustrative in nature.
  • Results, savings, or benefits described in articles or testimonials may vary and do not guarantee similar outcomes for all users.
  1. No Liability:
  • FARES24 disclaims all liability for any errors, omissions, or inaccuracies in its published Content, or for any reliance placed on such Content by the Client or any third party.
  • Use of the Content is at your own risk.
  1. Third-Party Links:
  • Our Content may include links to third-party websites or sources. These are provided for convenience only.
  • FARES24 is not responsible for the accuracy, availability, or security of external sites and does not endorse their content or services.

TRAVELING WITH PETS

FARES24 understands that many travelers choose to bring pets on their journeys. However, pet travel is subject to strict regulations imposed by airlines, countries, and transportation authorities. The following terms apply when booking travel involving pets:

  1. Airline-Specific Pet Policies:
  • Each airline has its own pet travel policy, including size and breed restrictions, carrier requirements, seasonal embargoes, and health certifications.
  • You are responsible for reviewing and complying with your airline’s pet travel rules prior to booking.
  • Some airlines may not allow pets on specific routes or aircraft.
  1. Booking Requirements:
  • Pet reservations are not automatically included in standard online bookings.
  • You must notify FARES24 in advance if you plan to travel with a pet so we can verify airline requirements and availability.
  • Additional fees may apply for both in-cabin and cargo pet transportation.
  1. Documentation and Regulations:
  • Many destinations require health certificates, vaccination records, and proof of microchipping.
  • For international travel, specific import/export requirements and quarantine laws may apply.
  • It is solely your responsibility to obtain and carry all required documents for your pet.
  1. Types of Pets Permitted:
  • Most airlines allow dogs and cats only. Other animals (birds, rabbits, reptiles, etc.) are generally restricted or require special handling.
  • Certain breeds may be banned for safety or health reasons (e.g., brachycephalic breeds).
  1. Liability Disclaimer:
  • FARES24 acts solely as a booking intermediary and is not responsible for decisions made by airlines, customs, or regulatory authorities regarding pet acceptance, denial, or treatment.
  • We are not liable for any injury, delay, loss, illness, or death of a pet during travel, regardless of cause.
  1. Service and Emotional Support Animals:
  • Rules for service animals and emotional support animals vary by airline and destination.
  • You must provide advance notice and comply with all documentation and behavior requirements.
  • As of recent airline policy changes, emotional support animals are often treated as regular pets.

Great addition — here’s a formal section on Hotel Reservations, designed to clarify your role as an intermediary and limit liability for hotel-related issues:

HOTEL RESERVATIONS

FARES24 may offer hotel booking services as part of its travel offerings. These services are provided in partnership with third-party hotel suppliers, aggregators, and global distribution systems. By booking hotel accommodations through FARES24, you agree to the following terms:

  1. Third-Party Suppliers:
  • Hotel accommodations are provided by independent hotel suppliers. FARES24 acts solely as an intermediary and does not own, operate, or manage any hotels.
  • Your booking is subject to the specific terms, conditions, and cancellation policies of the hotel or hotel supplier.
  1. Reservation Details and Accuracy:
  • It is your responsibility to ensure that all reservation details (such as guest names, travel dates, room type, occupancy, and preferences) are accurate at the time of booking.
  • FARES24 is not responsible for denied check-in or additional fees resulting from inaccurate or incomplete information provided by the Client.
  1. Hotel Policies and Charges:
  • Hotels may charge additional fees at check-in or check-out, including resort fees, parking, incidentals, taxes, or security deposits.
  • These charges are not always included in the booking price and are the Client’s responsibility.
  • Early check-in, late check-out, and special requests are subject to hotel availability and policies.
  1. Cancellations and No-Shows:
  • Hotel cancellation policies vary widely and are disclosed at the time of booking.
  • Some reservations may be non-refundable or subject to penalty if canceled after a certain deadline.
  • No-shows may result in full charges without refund or credit. FARES24 will assist in processing cancellations only in accordance with the hotel’s terms.
  1. Room Quality and Amenities:
  • Room images, descriptions, star ratings, and amenities are provided by hotel suppliers and may not reflect actual conditions or availability.
  • FARES24 does not guarantee the accuracy or quality of any hotel content or amenities displayed.
  1. Relocation or Denial of Stay:
  • In rare cases, a hotel may be overbooked or unable to accommodate a reservation. In such instances, the hotel or supplier is responsible for offering alternative arrangements or compensation.
  • FARES24 will assist in coordinating a resolution but is not liable for any losses resulting from denial of stay or relocation.
  1. Client Conduct:
  • Guests are expected to comply with hotel rules and local laws. Hotels reserve the right to evict guests without refund in cases of misconduct or violation of policies.

Traveling with Children and Special Assistance

Travel arrangements involving minors and passengers with special needs require careful adherence to airline policies and regulations. FARES24 acts solely as an intermediary in facilitating your booking and is not responsible for the airline’s approval or provision of special services. It is your responsibility as the client to ensure all age requirements are met and proper documentation is in order. All policies regarding unaccompanied minors and special assistance are determined by the operating airline and will take precedence over any arrangements made through FARES24.

Travel by Children (Minors)

FARES24 permits the booking of flights for children and infants under the following conditions and disclaimers:

  • Infants (Children Under 2 Years): An infant under two years of age may travel as a lap child (without a paid seat) only if accompanied by an adult guardian on the same reservation. Airlines generally allow one lap infant per adult traveler. If you prefer the infant to have their own seat, or if the child will turn 2 years old before or during the trip, you must purchase a separate seat for the child at the applicable fare. All infants traveling (lap child or with a seat) must be included in the booking and have their correct birth date provided. Airlines may require proof of age ( such as a passport or birth certificate) at check-in for any infant to verify eligibility for infant status. Failure to accurately declare an infant’s age may result in the airline denying boarding or charging additional fares at the airport, for which FARES24 bears no responsibility.
  • Child Fares and Age Categories: Child passengers (typically ages 2 up to 11 or 12, depending on the airline) must have a ticket purchased at a fare appropriate to their age category. Any available child or infant fare discounts are determined solely by the airline’s fare rules. When booking through FARES24, you are responsible for entering each child’s exact age and date of birth. Misrepresenting a child’s age to obtain a lower fare is strictly prohibited and can lead to ticket invalidation, additional charges, or travel refusal by the airline. FARES24 is not liable for any loss or disruption arising from incorrect age information provided by the client.
  • Minors (Under 18) Accompanied by Adults: All travelers under 18 years of age are considered minors and should be accompanied by an adult (18 or older) on the same itinerary, unless the airline’s unaccompanied minor procedures are used (see “Unaccompanied Minors” below). Some airlines may allow a younger adult (e.g. age 16-17) to accompany a younger child, but this varies by carrier and is subject to the airline’s policy. It is the client’s responsibility to ensure that any minor is either accompanied by a qualifying adult or meets the airline’s requirements to travel alone. FARES24’s online booking system may restrict bookings that include minors traveling without an adult; if you wish to book a minor traveling alone, special arrangements are required (see below).
  • Identification and Documentation: You are responsible for securing all necessary travel documents for any child passenger. This includes valid passports for international travel, visas (if applicable), and government-issued identification or birth certificates as required to verify the child’s age. If a minor is traveling with only one parent or with no parent, you may need additional supporting documents such as a notarized parental consent letter or custody papers, depending on the destination country and airline rules. It is solely the client’s duty to research and fulfill any such requirements mandated by airlines, immigration authorities, or security regulations. FARES24 assumes no responsibility for passengers being denied boarding or entry due to incomplete documentation for a minor. Any fines, penalties, or costs resulting from insufficient documents or failure to meet governmental requirements will be the sole responsibility of the traveling parent/guardian.

Unaccompanied Minors

Unaccompanied minors are children traveling without a parent or legal guardian on the same flight. Airline policies for unaccompanied minors are very strict, and by booking through FARES24 you agree to the following terms regarding minors traveling alone:

  • Age Restrictions and Eligibility: Policies vary by airline, but children below a certain age (commonly under 5 years) are not permitted to travel alone under any circumstances. Most airlines require children 5 through 11 (exact ages may differ per carrier, sometimes up to 14) to use their Unaccompanied Minor (UMNR) service, which involves airline staff supervision and hand-off procedures. For older minors (typically 12 and above), the unaccompanied minor service may be optional or not available, depending on the airline – however, some airlines still mandate the service up to age 14-15 on international flights or at the request of the guardian. It is your responsibility to verify the specific airline’s age limits and rules before booking a ticket for an unaccompanied child. If a minor does not meet the airline’s minimum age or other criteria to fly alone, they will be denied boarding unless accompanied by an adult – in such cases, neither the airline nor FARES24 will be liable for the disruption.
  • Booking Requirements: Many airlines do not allow unaccompanied minors to be booked online without prior arrangements. FARES24’s platform may block bookings for single-passenger minors under a certain age. Before booking a flight for an unaccompanied minor, you must contact FARES24 customer service and/or the airline directly to confirm acceptance of the unaccompanied minor and to provide all required information. Airlines typically require the name, contact information, and relationship of the adults who will bring the child to departure and meet the child upon arrival. You must ensure that the itinerary (including any connections or layovers) complies with the airline’s unaccompanied minor restrictions – for example, some carriers do not allow unaccompanied minors on connecting flights, the last flight of the day, or red-eye (overnight) flights. If you book an itinerary for a minor that violates the operating airline’s UMNR policy (e.g., too many connections or disallowed times), the airline may cancel the reservation or refuse boarding. FARES24 will not be responsible for any costs incurred due to rebooking or travel disruptions in such cases.
  • Unaccompanied Minor Fees and Services: Be aware that airlines charge additional fees for unaccompanied minor services. These fees (which can vary by airline and are often charged per direction or per connecting city) are not included in the ticket price quoted or collected by FARES24. Payment of any unaccompanied minor program fees must be arranged directly with the airline (usually at check-in) by the child’s parent or guardian. The unaccompanied minor service typically includes supervision of the child during the journey, assistance with transfers, and ensuring that the child is released only to the designated pickup person at the destination. FARES24 is not the provider of these supervision services and has no control over the quality or extent of care provided. It is the responsibility of the booking adult to make sure all necessary fees are paid and that the child meets any check-in deadlines (airlines often require earlier check-in for unaccompanied minors, e.g., 1-2 hours extra). Failure to pay the required UMNR fees or to comply with the airline’s check-in and drop-off procedures may result in the child being unable to travel, in which event FARES24 will not issue any refund or credit beyond the airline’s own fare rules.
  • Guardian Responsibilities at Departure and Arrival: The parent/guardian sending off the unaccompanied minor is usually required to remain at the departure airport until the flight has taken off, in case of any last-minute cancellation or issue. Likewise, the designated pickup person must be present at the arrival airport by the scheduled arrival time and have proper identification that matches the details given to the airline. Airlines will not release an unaccompanied child to anyone not pre-authorized, and delays in pickup can result in the airline involving local authorities or charging additional fees. It is solely the responsibility of the parent/guardian to ensure these arrangements are in place. FARES24 bears no responsibility for supervising unaccompanied minors at the airport, during flight connections, or upon arrival – all such supervision is arranged through the airline’s staff as part of the UMNR service. Any issues or incidents that occur while the child is under the airline’s care must be resolved with the airline directly.
  • Airline Liability and Indemnification: When you book an unaccompanied minor’s travel through FARES24, you acknowledge that the airline’s Contract of Carriage and policies regarding minors govern the child’s travel. FARES24’s role is limited to issuing the ticket; we assume no liability for the safety or welfare of the unaccompanied minor beyond transmitting the booking information to the airline. By proceeding with a booking for an unaccompanied minor, you agree to indemnify and hold FARES24 harmless from any claims, damages, or losses arising out of the minor’s travel or the airline’s handling of the unaccompanied minor service. Any denial of boarding or travel due to non-compliance with the airline’s unaccompanied minor requirements (such as age restrictions, missing paperwork, or failure to pay fees) will be the sole responsibility of the customer, and any subsequent changes or refunds will be subject to the airline’s fare rules and policies.

Special Assistance Requests (Disability and Medical Needs)

FARES24 is committed to facilitating travel for all passengers, including those with disabilities or special medical needs. However, all special assistance services are provided by the airlines or airports, not by FARES24. The following terms apply to any request for special assistance made through our platform:

  • Types of Special Assistance: “Special assistance” may include, but is not limited to, requests for wheelchair services, electric cart transport, escort assistance for passengers with visual or hearing impairments, seating accommodations for those with mobility or medical needs, the ability to carry and use medical equipment (such as portable oxygen concentrators or CPAP machines) on board, and any required oxygen or medical support during the flight. If you or a traveler in your booking requires any such assistance or accommodation, you must inform FARES24 at the time of booking or as soon as the need is known. Our system may have fields or options to note certain requests (e.g., “Passenger requires wheelchair assistance”). We will record any special assistance needs in your reservation so that the airline is notified. However, adding a request through FARES24’s booking process does not guarantee that the service will be provided – the request is subject to airline approval and availability.
  • Advance Notice and Airline Approval: Airlines often require advance notice (commonly 48 hours or more) for certain special assistance requests. For example, arranging for a wheelchair at the airport for boarding/deplaning typically should be done at least 48 hours ahead, and using medical oxygen on board might require even earlier notification and explicit airline medical clearance. It is the traveler’s responsibility to confirm with the airline that the special assistance request has been received and approved prior to travel. We strongly recommend contacting the airline’s special services department at least 48 hours before departure to verify arrangements (for critical services, contact them immediately after booking). The airline may have you fill out additional forms or provide documentation – for instance, a medical clearance form (MEDIF) or a doctor’s letter for travelers who need to use medical devices or require oxygen in-flight. Any such requirements must be fulfilled by you at your own responsibility and expense. If the airline is unable to accommodate a particular special need (for example, if a requested medical device is not approved or a service is unavailable on a specific aircraft), it is your responsibility to work with the airline to find an alternative solution or adjust your travel plans. FARES24 will not provide refunds or compensation if you are unable to travel or use a portion of your ticket due to the airline’s inability to meet a special assistance need, except as provided under the airline’s own rules.
  • Wheelchairs and Mobility Devices: If you are traveling with a personal wheelchair or mobility scooter, you must inform the airline in advance about the device dimensions, weight, and battery type ( if electric) to ensure it can be safely loaded and stowed. Airlines have specific policies for battery-powered wheelchairs (e.g. requiring gel batteries or special packing for lithium-ion batteries). You are responsible for coordinating with the airline on these details ahead of time. FARES24 can note that you intend to bring a wheelchair, but we do not handle the technical clearance – that must be done directly with the carrier. At the airport, airline personnel will generally provide assistance with wheelchairs (your own or a courtesy wheelchair) from check-in through boarding and after landing. While airlines strive to handle mobility devices with care, FARES24 is not liable for any damage to or loss of personal wheelchairs or equipment; any claims for such incidents must be made directly with the airline, which may be covered under the Montreal or Warsaw Convention or other applicable laws.
  • Onboard Medical Equipment and Oxygen: If a passenger needs to use personal medical equipment onboard (such as an oxygen concentrator, nebulizer, insulin pump, etc.), or requires the airline to supply oxygen, this must be arranged and approved by the airline in advance. Most airlines have approved device lists and medical requirements for use of such equipment during flight. Do not assume that you can bring or use medical equipment on the plane without prior clearance. It is essential to notify the airline as early as possible and comply with all their instructions, which may include carrying a doctor’s prescription, a physician’s statement of fitness to fly, or using specific battery types. FARES24 has no authority to approve medical equipment usage; our role is limited to passing your request to the airline. The airline reserves the right to deny boarding to any passenger who the airline believes is not medically fit to fly or who has not secured required clearances for the use of medical devices. FARES24 will not be responsible for any refusal of carriage in such cases. If your health condition is such that it could affect your ability to travel safely, please consult with both your doctor and the airline before booking to ensure that proper accommodations can be made.
  • No Guarantee of Service by FARES24: Any special assistance request made through FARES24 is provided on a courtesy basis, and we cannot guarantee that the airline will honor the request. FARES24 is not the provider of special assistance services; these services are offered by the airline and/or airport contractors according to their own protocols. By booking special assistance through FARES24, you acknowledge that fulfillment of the request is outside of FARES24’s control. We will not be liable if an airline fails to provide requested assistance (for example, if a wheelchair is delayed or missing, or if seating accommodations cannot be made). In the event that a requested service is not available or is improperly provided, the customer’s recourse is with the airline, not FARES24. We also encourage travelers to reconfirm their special requests directly with the airline prior to the flight date for peace of mind.
  • Passenger Responsibility: Customers requiring special assistance should plan to arrive at the airport early (we recommend at least 2 hours early for domestic flights and 3 hours for international flights, or even more if instructed by the airline for your situation). Early arrival will allow extra time to address any accommodation needs with airline staff. If you have requested assistance, identify yourself again to the airline’s check-in agents and gate agents upon arrival to ensure they are aware of and ready to provide the services (e.g., wheelchair to gate or pre-boarding). Carry any necessary medical documentation with you in your carry-on (do not pack it in checked luggage) so you can present it to the airline or security if needed. Remember that airlines offer assistance within the scope of transporting you safely – they do not provide personal medical attendants or extensive personal care. If a traveler needs continuous or specialized care, it is the responsibility of the traveler to travel with a qualified attendant at their own cost. In booking through FARES24, you agree that you (and the traveler, if different) will comply with all instructions from airline personnel regarding safety and assistance, and that you will not hold FARES24 accountable for any consequences arising from the traveler’s health condition or special needs during the trip.

Important Note: FARES24’s role in all the above scenarios (traveling with children, unaccompanied minors, and special assistance) is as a booking agent facilitating the reservation between you and the airline. All airline rules, regulations, and conditions of carriage regarding minors and special assistance fully apply to your ticket and travel. By using FARES24 to arrange such travel, you acknowledge that FARES24 is not responsible for the airline’s decision to grant or deny any special service or exception. Any failure by the customer to adhere to airline policies or to provide required documentation may result in denied boarding, travel interruptions, or additional charges, for which FARES24 will not be liable. It is solely the client’s obligation to familiarize themselves with and meet all applicable requirements (age limits, forms, identification, advance arrangements, etc.) for traveling with children or requesting special assistance. FARES24 recommends that you review the specific airline’s terms and contact the airline directly if you have any doubts or special needs, prior to completing your booking. By proceeding with a reservation on FARES24 involving a minor or a special assistance request, you agree to these terms and release FARES24 from any claims or liabilities arising from the airline’s handling of these travel arrangements.